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Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at. Every reputable online casino will have a page dedicated to terms and conditions where players can read into all the rules and requirements of being a member.
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The website currently lacks a direct phone number for customer support, so if you’re looking for an urgent response, we highly recommend using the live chat feature. You can reach customer support through email or live chat if you require assistance. The “Responsible Gambling” page will help you learn more tips for safe online gaming. Set clear time limits for each session and take regular breaks to keep your gaming balanced and enjoyable. If you’ve never tried these games, we recommend checking out Crazy Balls, Ice Fishing, Agent Spinity, Monopoly Live, Mega Fire Blaze Roulette Live, Funky Time Live, and Extra Crown Deluxe Live. There’s also a great collection of table games, including Blackjack, Roulette, Poker, and Baccarat.
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Our licence mandates that we follow strict anti-money laundering procedures and maintain segregated player funds. We also provide weekend bonuses and special loyalty rewards through our VIP club system. We set a maximum bet limit of $5 when playing with bonus funds.
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You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests.
Each time you play, follow simple safety guidelines to stay in control. The fun of playing should never come at the cost of risking addiction, financial trouble, or stress. More information about Caspero Casino’s 1x2gaming Video Poker
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The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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